Dining Experience Specialist

1 week ago


Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full time

Job Summary:

We are seeking a highly motivated and customer-focused Food Server to join our team at CEBU GENERAL SERVICES INC.-NCR. As a Food Server, you will play a vital role in delivering exceptional dining experiences to our guests.

Your Key Responsibilities Will Include:

  • Greet and Seat Guests: Welcome guests warmly as they enter the dining area. Guide them to their table and provide menus. Explain daily specials and answer any questions about the menu.
  • Taking Orders: Accurately take food and beverage orders from guests, providing recommendations and addressing any dietary restrictions or preferences. Ensure all orders are entered into the point-of-sale system correctly.
  • Serve Food and Beverages: Deliver food and drinks to tables in a timely manner. Ensure that orders are complete and meet guests' expectations. Check in with guests periodically to ensure satisfaction.
  • Handle Payments: Process transactions efficiently, including cash and credit card payments. Manage and reconcile tabs, ensuring accuracy in billing.
  • Maintain Cleanliness: Keep tables, floors, and dining areas clean and organized. Assist with setting up and clearing tables as needed. Follow all health and safety guidelines for food handling and sanitation.
  • Manage Orders and Requests: Handle special requests and accommodate modifications to orders as necessary. Communicate effectively with the kitchen and bar staff to ensure prompt and accurate service.
  • Customer Service: Provide friendly and attentive service, addressing any guest concerns or complaints in a professional manner. Strive to exceed guest expectations and create a positive dining experience.
  • Collaborate with Team: Work closely with other servers, kitchen staff, and management to ensure smooth operation and efficient service. Assist colleagues during busy periods and provide support as needed.


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