Customer Experience Associate

2 days ago


Antipolo City, Calabarzon, Philippines Neksjob Corporation Full time

Neksjob Corporation is seeking a highly motivated Customer Experience Associate to join our customer service team. In this role, you will be responsible for handling inbound calls from customers and health providers, providing exceptional support and ensuring customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Assist customers with their requests for doctor's appointments, medicine replenishment, and health insurance claims.
  • Provide clear and concise information about health insurance coverage to customers.
  • Identify and resolve customer complaints in a fair and efficient manner.

Requirements:

  • High school diploma or equivalent required.
  • At least 6 months of experience in a call center environment.
  • Excellent communication skills and ability to work in a fast-paced environment.
  • Schedule: Dayshift.

Why Work with Us:

Neksjob Corporation offers a dynamic and supportive work environment, with opportunities for career growth and professional development. We are committed to delivering exceptional service to our customers and partners.



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