Senior M365 Technical Expert

1 day ago

Calamba, Calabarzon, Philippines beBeeSupport Full time ₱100,000
Job Description:

As a Senior M365 Support Engineer, you will be responsible for providing expert-level technical support and guidance to clients on Microsoft 365 products and services. This role requires strong problem-solving skills, attention to detail, and excellent communication skills.

Responsibilities:
  • Provide Tier 3 support for complex technical issues related to M365
  • Collaborate with internal teams to resolve client issues
  • Develop and deliver training programs for customers on M365 products and services
  • Stay up-to-date with the latest M365 product releases and enhancements
Required Skills and Qualifications:Mandatory Experience:
  • Several years of experience in IT industry with respect to infrastructure and application support background, including knowledge of:
  • Active Directory
  • Azure Active Directory Premium (MFA, Conditional Access, Licensing)
  • Windows Server Admin(2012 or later)
  • Exchange server admin(2016 or later)
  • M365–Exchange online, ODfB
  • Teams
  • Microsoft Endpoint Manager(Microsoft Intune/EM&S)
  • Azure IaaS(RI,HUB
Desirable Skills:
  • Microsoft Defender for Endpoint
  • Microsoft Information Protection
  • SharePoint Online
  • Azure Virtual Desktop
  • SCCM
  • Mimecast
  • Netskope
  • VMWare
  • SolarWinds: N-Able
Benefits:

Base salary starts at Php 100K

25 days paid leave

Flexible work setup

HMO & other government benefits

Others:

Exceed the expectations of internal and external clients through the quality of customer service

Manage the client relationship in a way that enables the business to gain maximum value from that relationship

Communicate clearly and concisely, both orally and in writing

Listen and demonstrate concern about the quality, impact and effectiveness of processes and communications

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