Senior Claim Analyst

3 days ago


Manila, National Capital Region, Philippines AS White Global Full time
Job Overview

The Senior Claim Compiler will be responsible for leading a team of 5 Claim Officers and ensuring efficient and accurate claims processing. This is an exciting opportunity for a seasoned professional to join our team at ASW Global.

Key Accountabilities
  • Lead, coach, and develop Claims Handlers to deliver exceptional service and meet performance standards.
  • Monitor team performance, conduct appraisals, and identify training needs to ensure alignment with business objectives.
  • Allocate claims based on expertise, track progress, and ensure adherence to KPIs and SOPs.
  • Review and approve claim files, ensuring documentation completeness, accuracy, and compliance with policies.
  • Resolve escalated inquiries and complaints, adhering to company guidelines and delegated authority.
  • Conduct audits and quality checks to maintain high standards and compliance with regulations.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in finance, Business Administration, Insurance, or related field preferred.
  • Minimum of 5 years experience in claims handling, with at least 2 years in a supervisory role.
  • Strong leadership and supervisory abilities.
  • Excellent analytical and problem-solving skills.
  • Proficient in claims management systems and financial software.
  • High attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of insurance policies, coverage types, and business interruption concepts.


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