Career Advancement Opportunity for Customer Service Professionals

5 hours ago


Ayala Alabang, National Capital Region, Philippines Neksjob Full time

Neksjob offers a rewarding career advancement opportunity for customer service professionals looking to take the next step in their careers. As a Call Center Agent, you will be at the forefront of providing exceptional customer experiences, ensuring that clients are satisfied with our services.

Overview

Neksjob is committed to delivering top-notch customer support while fostering a culture of empathy and understanding. Our team works collaboratively to address customer requests, leveraging process rules to provide efficient solutions.

Salary Package

The salary package for this role includes a competitive compensation ranging from 18,000 to 23,000. This comprehensive package ensures that our agents are fairly compensated for their hard work and dedication.

Job Description

As a Call Center Agent, your primary responsibility will be to professionally interact with customers, responding to their specific requests in a timely and effective manner. You will also be required to:

  • Provide top-quality customer support, addressing customer needs with empathy and understanding.
  • Cultivate strong relationships with customers through active listening and effective communication.
Required Skills and Qualifications

To excel in this role, you will need to possess:

  • At least 6 months of BPO experience, demonstrating your ability to adapt to dynamic environments.
  • Excellent English communication skills, enabling you to effectively communicate with customers and colleagues alike.
  • High School Graduate or SHS Graduate, showcasing your commitment to ongoing learning and professional growth.
  • Willingness to work onsite, highlighting your flexibility and adaptability.
  • Good to excellent computer literacy and web navigation skills, facilitating seamless communication with customers and internal stakeholders.
Benefits

Neksjob offers a range of benefits designed to support your personal and professional growth:

  • Competitive salary package.
  • Career growth and training opportunities, empowering you to reach your full potential.


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