Sales Training Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Trinity Workforce Full time
Job Overview:
At Trinity Workforce, we are seeking a highly skilled Sales Training Specialist to join our team. This role is responsible for delivering comprehensive training programs to new hires and existing employees in the customer service role.

About the Role:
The successful candidate will have a strong background in sales and customer service, with excellent facilitation and presentation skills. They will be responsible for onboarding new staff, preparing training materials, and presenting information to groups of varying sizes. The ideal candidate will also have experience in developing and maintaining training procedure manuals, training content, and guides.

Main Responsibilities:
  • Deliver intensive new hire training programs, covering product, process, culture, and cadence.
  • Prepare and present training materials, using various instructional techniques and formats.
  • Develop and maintain training procedure manuals, training content, and guides.
  • Analyze trainees' voice and accent/soft skills areas and share feedback with the hiring team.

Requirements:
To be successful in this role, you will need:
  • A minimum of 2 years' experience as a trainer.
  • Prior experience of working in Retail and/or Sales.
  • Excellent verbal and written communication and presentation skills.
  • Good interpersonal and people management skills.

Benefits:
This is an excellent opportunity to work with a dynamic company, with a competitive salary and benefits package. If you are a motivated and experienced trainer, please submit your application.

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