Call Center Associate

2 days ago


Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time

We are seeking a highly skilled Call Center Associate to join our team at Neksjob Corporation. As a Call Center Associate, you will play a critical role in ensuring customer satisfaction by providing timely and effective responses to customer inquiries.

Key Responsibilities:
  • Handle customer calls and respond to queries in a professional and courteous manner
  • Responsible for resolving customer complaints and issues to their satisfaction
  • Meet or exceed performance targets and quality standards
What We Offer:
  • Bigger Basic Pay + Skills Premium Pay
  • HMO on day 1 for employee + up to 5 dependents
  • Quarterly Appraisals & Monthly Performance Incentives
  • Up to 30 Days Paid Leaves with up to 21 Days convertible to cash Non-taxable meal and transportation allowance
  • Night differential
  • Group Life Insurance
  • Onsite clinic and free emergency medicine
  • Wellness programs
Requirements:
  • At least 18 years old
  • High school / Senior high school graduate
  • Good English communication and interaction skills
  • BPO experience is preferred but not required
  • Amenable to shifting schedule


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