Customer Service Representative with On-Site Availability

1 day ago


Bacolod City, Western Visayas, Philippines Neksjob Full time
About Us

Neksjob is a dynamic organization seeking talented individuals to join our team.

Job Summary

We are looking for a highly skilled Customer Service Representative to work on-site at our Bacolod site. As a key member of our team, you will be responsible for providing excellent customer service and resolving issues in a timely manner.

Responsibilities
  • Respond to incoming calls from customers and address their inquiries and concerns.
  • Troubleshoot problems and provide solutions to ensure customer satisfaction.
  • Provide information about our products and services to customers.
  • Handle complaints and escalate issues when necessary.
Requirements

To be successful in this role, you must possess:

  • Excellent communication skills to effectively interact with customers.
  • Availability to work on-site at our Bacolod location.
  • Residency within Negros Occidental.
  • Unemployment or enrollment status (not currently employed/enrolled).
Why Work with Us?

We offer:

  • Competitive salary to reflect your value to our organization.
  • Exciting performance bonuses and account-specific allowances to motivate your success.
  • Career advancement opportunities to help you grow professionally.
  • Promote within the company to enable internal mobility.
  • Comprehensive healthcare benefits to support your well-being.


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