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Kubernetes and Cloud Support Expert

1 week ago

Taguig, National Capital Region, Philippines Hunter's Hub Incorporated Full time

About the Role:

Hunter's Hub Incorporated seeks an experienced AWS Operations Engineer Lead to maintain the health, performance, and security of our cloud infrastructure. The successful candidate will possess a strong foundation in AWS services and Kubernetes management.

Main Responsibilities:

  • AWS Infrastructure Support:
    • Monitor and manage AWS services including EKS, EC2, RDS, IAM, VPC, IPSEC VPN, ECS and CloudWatch and other Services.
    • Respond to and resolve incidents, service requests, and alerts in a timely manner.
  • Kubernetes Management:
    • Assist in managing EKS clusters, ensuring their availability and performance.
    • Perform basic troubleshooting and maintenance tasks on Kubernetes clusters.
    • Knowledge of Rancher is an added advantage.
  • System Monitoring and Incident Response:
    • Utilize monitoring tools to oversee the health and performance of cloud infrastructure.
    • Analyze and respond to system alerts, resolving issues to minimize downtime.
  • Linux Administration:
    • Perform basic Linux system administration tasks, including user management, file permissions, and system updates.
    • Troubleshoot and resolve basic Linux-related issues that impact cloud operations.
  • Support and Maintenance:
    • Provide L1/L2 support, addressing tickets and escalating complex issues to higher-level support when necessary.
    • Conduct regular system maintenance, updates, and patches to ensure security and compliance.
  • Infrastructure Automation:
    • Automate cloud operations using infrastructure-as-code tools such as CloudFormation and Terraform.
    • Develop and maintain CI/CD pipelines to streamline deployment processes and enhance efficiency.
  • Documentation and Reporting:
    • Maintain detailed documentation of incidents, troubleshooting steps, and resolutions.
    • Generate and present regular reports on system performance, incidents, and resolution timelines.
  • Collaboration and Communication:
    • Work closely with other IT and development teams to coordinate and implement cloud solutions.
    • Communicate effectively with stakeholders regarding the status of issues, incidents, and system health.