Senior Billing Specialist
1 week ago
We are looking for a highly motivated Team Lead - Finance Operations to join our team at Tendo by Tonik. The successful candidate will have excellent leadership skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment.
Responsibilities- Lead and supervise the Finance Operations team, ensuring they adhere to company policies and procedures.
- Review and approve statements of accounts prepared by billing associates to guarantee accuracy and compliance.
- Monitor and ensure timely and accurate processing of loan and salary deduction transactions.
- Address and resolve billing concerns escalated by Client Success Managers/Account Managers in a professional manner.
- Investigate and resolve discrepancies or issues related to billing, collaborating with internal teams as necessary.
- Oversee the issuance of acknowledgment receipts for payments received from clients, ensuring proper documentation and record-keeping.
- Maintain accurate records of statements of accounts, acknowledgment receipts, and billing information details for all employer partners.
- Collaborate with Client Success Managers/Account Managers to ensure a positive client experience throughout the billing process.
- Work closely with various internal teams to address client needs and resolve issues promptly.
- Provide insights and suggestions for process improvement and optimization.
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Billing Operations Specialist
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Senior Billing Coordinator
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Medical Billing Specialist
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Healthcare Bill Specialist
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Senior Collector Role
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Team Lead
1 week ago
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Healthcare Revenue Specialist
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