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Business Operations Manager
1 week ago
Company Overview
Avaloq is a leading provider of wealth management technology and services for financial institutions worldwide. With over 2,500 colleagues across 12 countries, we deliver innovative solutions to private banks, wealth managers, investment managers, and retail banks.
Job DescriptionWe are seeking a seasoned professional to oversee business operations for our technical delivery department. The ideal candidate will have strong attention to detail, excellent collaboration skills, and the ability to adapt to changing priorities.
Responsibilities- Fiscal Management: Knowledge and understanding of financial management principles, including budgeting, costing, and procurement processes.
- Collaboration: Ability to establish relationships, communicate effectively with stakeholders, and interface with vendors and partners.
- Self-Driven: Strong time management skills, adaptability, and independence in a collaborative environment.
- Data Centre and IT Infrastructure: Basic knowledge of data centre facilities, structured cabling, racks, servers, telecommunications connectivity, physical and virtual security.
- Process Ownership: Participate in change, incident, problem management, and request fulfillment from a process perspective.
- Risk and Compliance: Participate in internal and external information security and compliance audits and risk assessments.
- Team Support: Provide support to a team of infrastructure subject matter experts with leave planning, timesheet management, annual reviews, onboarding, and offboarding.
- Professional Experience: Between 5 to 10 years of working experience in IT business management.
- Industry Experience: Ideally with banking/financial industry experience.
- Technical Expertise: Experienced with procurement and vendor managing x86 systems, network, operating systems, applications, databases, storage, security devices.
- IT Concepts: Basic understanding of IT concepts such as virtualization, VPN, and disaster recovery.
- IT Operations: Basic understanding of IT operations such as data centre management, RMA, and backup.
