Senior Customer Advocate

1 day ago

Cebu City, Central Visayas, Philippines beBeeCustomerExperience Full time ₱250,000 - ₱350,000

Customer Experience is a vital part of our business model.

We are seeking an individual with excellent communication skills to provide exceptional customer support. This role involves interacting with customers across multiple channels, including phone, email, and chat, to address inquiries and resolve concerns related to products and services.

This is a contract position with the possibility of extension based on performance and team requirements.

We value individuals who are passionate about delivering high-quality service and are committed to helping us achieve our business goals.

The ideal candidate will possess strong analytical and problem-solving skills, be able to work in a fast-paced environment, and have experience supporting SaaS products.

We offer competitive compensation and benefits, including private health insurance and training opportunities.

  • Customer Service Representative
  • Contract Position (3 months)
Job Description:

This role is responsible for handling customer inquiries, resolving issues, and providing excellent customer service through various communication channels.

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Continuously improve processes to enhance customer satisfaction
Requirements:

To succeed in this role, you must have:

  • At least 3 years of customer support experience
  • Previous experience supporting SaaS products
  • Excellent communication, problem-solving, and analytical skills
  • Ability to work in a fast-paced environment
  • Knowledge of CRM tools
Benefits:

As a valued member of our team, you can expect:

  • Competitive compensation

  • Senior Customer Advocate

    1 week ago

    Tacloban City, Eastern Visayas, Philippines Boldr Full time $40,000 - $60,000 per year

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

  • Senior Customer Advocate

    1 week ago

    Tacloban City, Eastern Visayas, Philippines Boldrimpact Full time

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

  • Senior Customer Advocate

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱4,500 - ₱6,000

    We're seeking a highly skilled and dedicated professional to fill the role of Senior Customer Experience Representative.This is an exciting opportunity for someone who is passionate about delivering exceptional service and creating seamless customer experiences.As a Senior Customer Experience Representative, you will play a key role in ensuring that every...

  • Customer Experience Advocate

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeExperience Full time ₱45,000 - ₱50,000

    Customer Experience SpecialistWe are seeking a Customer Experience Specialist to join our team. As a key member of our customer service team, you will play a pivotal role in providing the highest calibre customer service across various channels.This is an exciting opportunity for someone who is passionate about creating amazing experiences for customers and...

  • Client Success Advocate

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeRetention Full time ₱380,000 - ₱420,000

    Job Title: Client Success AdvocateWe are seeking a skilled Client Success Advocate to join our team. As a Client Success Advocate, you will be responsible for delivering exceptional client experiences and driving business growth through strategic partnerships.This role requires a strong leader who can foster collaborative relationships with clients, develop...

  • Customer Experience Advocate

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeSupport Full time $40,000 - $60,000

    Customer Support ProfessionalWe are seeking an experienced and highly skilled customer support professional to join our team. As a key member of our support team, you will be the first point of contact for our customers, providing exceptional support and ensuring a seamless experience.Key Responsibilities:Greet customers in person and route them to a team...

  • Customer Service Advocate

    1 week ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    Customer Service AdvocateWe are seeking a skilled Customer Service Advocate to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.Provide top-notch support to customers via phone and email.Develop and maintain positive relationships with customers through proactive...

  • Customer Service Advocate

    3 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000

    Job OverviewThis role offers a chance to provide front-line support to customers in need of assistance with their plans, subscriptions, or services.Main ResponsibilitiesHandle inbound calls from customers regarding their inquiries and concerns.Provide accurate, empathetic, and efficient assistance tailored to each customer's needs.Document all customer...

  • Client Advocate

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeClientAdvocate Full time ₱300,000 - ₱500,000

    Key ResponsibilitiesWe strive to deliver an exceptional customer experience by promptly responding to inquiries and resolving issues. Our goal is to become a trusted partner for our clients, providing expert support and guidance.The Role: Client AdvocateDevelop strong relationships with clients through proactive communication and issue resolutionAnalyze...

  • Experience Advocate

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    About UsOur team is seeking a highly skilled and motivated Customer Experience AdvocateWe are looking for someone to join our dynamic team and contribute to providing exceptional customer service.Your Key Responsibilities:Respond promptly and professionally to customer inquiries through various communication channels.Collaborate with customers to identify,...