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Campaign Strategy and Analysis Expert

1 week ago

Manila, National Capital Region, Philippines JWay Group, Inc. Full time
About JWay Group, Inc.

We are a leading provider of business solutions, dedicated to delivering exceptional results for our clients. Our team is passionate about fostering collaboration, continuous improvement, and client satisfaction.

Campaign Strategy and Analysis Expert Position

We are seeking a highly skilled Campaign Strategy and Analysis Expert to join our team. The successful candidate will play a critical role in enhancing the efficiency, effectiveness, and overall outcomes of our client operations, onboarding processes, and campaign performance.

This exciting opportunity is ideal for a detail-oriented, proactive, and analytical individual who can leverage data to provide actionable insights and drive process improvements. Key responsibilities include:

  • Data Analysis & Reporting: Collect, analyze, and interpret data related to client operations, onboarding processes, and campaign performance.
  • KPI Tracking & Optimization: Develop, monitor, and optimize key performance indicators (KPIs) for client accounts and campaigns, ensuring they align with business objectives.
  • Client Onboarding: Facilitate smooth onboarding processes for new clients and campaigns, ensuring seamless integration with our systems.
  • Process Improvement: Identify and address inefficiencies in client onboarding and campaign management. Propose and implement solutions to enhance client satisfaction and operational efficiency.
  • Campaign Performance Monitoring: Regularly assess and review existing client accounts and campaigns to identify trends, performance gaps, and optimization opportunities.
  • Reporting & Presentations: Prepare detailed reports and presentations, translating complex data into actionable insights and strategies for internal and external stakeholders.
  • Project Management Tools: Utilize tools such as Trello, Monday.com, and Retool to manage projects, track performance, and drive improvements.
  • Cross-Functional Collaboration: Work closely with various internal and external teams to align operational improvements with client needs and business goals.
  • Continuous Improvement: Proactively provide data-driven recommendations and support for ongoing process and campaign performance enhancements.

Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Business, Operations Management, or a related field.
  • A minimum of 1-2 years of experience in operations analysis, client account management, or a similar role.
  • Proficiency in data analysis tools and software (e.g., Excel, SQL, Retool).
  • Strong analytical and problem-solving skills, with a proven ability to interpret complex data and propose actionable solutions.
  • Excellent attention to detail and precision in identifying issues and opportunities for improvement.
  • Strong communication skills with the ability to present findings and recommendations effectively.

Additional Information

We are an equal opportunities employer and welcome applications from all qualified candidates.