Travel Industry Support Specialist

1 week ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
About TASQ Staffing Solutions: We are a leading staffing agency specializing in placing bilingual candidates in call center positions throughout the Philippines. Our mission is to provide exceptional recruitment services that meet the evolving needs of our clients. We believe in fostering a positive work environment that promotes employee growth and development.

Key Responsibilities:
  1. Engage with clients via phone, email, and chat to address their queries and resolve issues in a timely and professional manner.
  2. Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
  3. Maintain accurate records of client interactions and resolutions.
  4. Develop and maintain in-depth knowledge of travel products and services to provide expert advice to clients.

Qualifications:
  • Bachelor's degree in a relevant field (e.g., hospitality, marketing, communications).
  • Excellent written and verbal communication skills in Arabic and English.
  • Prior experience in customer-facing roles, preferably in the travel industry.


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