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Administrative Support Professional

3 weeks ago

Iloilo City, Western Visayas, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full time
About This Opportunity

We are seeking a highly skilled Sales Support Administrator to join our team. As a critical member of our Global CS and GME Sales and Account Management teams, you will be responsible for creating, submitting, and processing qualified Quotes and Orders, ensuring seamless deal flow and revenue collection.

Key Responsibilities:

  • Quote/Order Creation: Partner with Sales and Account Management teams to receive vetted Quote/Order handoffs for creation and data-entry into our CPQ system.
  • Collaboration and Communication: Collaborate with Sales and Account Management teams to clarify Quote/Order details, ensure accurate system data, and mitigate duplication of work.
  • Process Enhancement: Continuously improve Quote/Order handoff processes, providing guidance and excellent customer service to Sales and Account Management teams.
  • System Knowledge: Maintain knowledge of Elsevier products, related business practices, and technical system functionalities, ensuring effective navigation of our CPQ system.

Qualifications and Requirements

To succeed in this role, you will require:

  • Bachelor's Degree or Equivalent: A degree holder or completed at least 2 years level in college (no back subjects/incomplete units).
  • Relevant Experience: Minimum one year of relevant experience, preferably in a corporate or B2B sales environment within health software or clinical solutions.
  • Technical Skills: Strong proficiency in Microsoft Office and Excel, with mandatory experience in SharePoint.
  • Communication and Collaboration: Excellent verbal and written communication skills, with the ability to effectively collaborate and influence across global teams and locations.

Why Choose Us?

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our comprehensive benefits package includes HMO coverage from day 1, life and accident insurance for employees from day 1, competitive compensation with annual merit increases, and flexible retirement plan options. You will also enjoy a hybrid set-up that balances work-life balance with ample opportunities for learning and development.