Customer Service Team Lead
4 days ago
We are seeking an experienced Operations Assistant Manager to join our team at Neksjob Corporation. As a key member of our operations department, you will be responsible for providing exceptional customer service and support to our business and end-consumer customers.
The successful candidate will have advanced knowledge and experience in customer service and operations management, with excellent communication and problem-solving skills. They will also have the ability to work effectively in a team environment and coordinate daily operations, oversee the implementation of short-term activities within the team, and deliver input to policies, processes, and standards.
Key Responsibilities:
- Providing exceptional customer service and support via phone, online chat, or text.
- Analyzing and resolving customer issues in a timely manner.
- Coordinating daily operations and overseeing the implementation of short-term activities within the team.
- Delivering input to policies, processes, and standards.
What We Offer:
Neksjob Corporation offers a competitive salary and benefits package, including opportunities for professional growth and development.
-
Team Lead
2 days ago
Pasig, National Capital Region, Philippines Go-Get Data Consultancy Full timeTeam Lead - Customer SupportWe are looking for a highly skilled Team Lead - Customer Support to join our team at Go-Get Data Consultancy.The ideal candidate will have extensive experience in customer-facing roles, with a strong understanding of business operations and customer support principles.ResponsibilitiesLead a team of customer support professionals,...
-
Customer Service Team Lead
3 days ago
Pasig, National Capital Region, Philippines Mass Markets Full timeAbout Mass MarketsMass Markets is a leading provider of business process outsourcing solutions. We help customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Our team members enjoy a dynamic and supportive work environment, with opportunities for...
-
Customer Service Team Lead
3 days ago
Pasig, National Capital Region, Philippines Mass Markets Full timeRequirements and QualificationsTo be considered for this role, you must have a strong background in call center operations management and customer service, technical support, or back-office experience. You should also possess excellent organizational, written, and oral communication skills, as well as the ability to type swiftly and accurately.Additional...
-
Customer Service Team Member
2 days ago
Pasig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob OverviewThe Customer Service Representative role at Manpower Core Group Inc. is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.Key ResponsibilitiesHandle customer complaints and provide solutions within specified timeframes.Manage a high volume of incoming calls while maintaining a...
-
Team Lead
4 days ago
Pasig, National Capital Region, Philippines Fpsinc Full timeAbout the RoleWe are seeking a highly skilled Team Manager to join our team at Fpsinc. The successful candidate will have a proven track record of driving team performance, managing outliers, and coaching agents to achieve outstanding results.About UsFpsinc is a performance-based technology services firm with operations across 19 locations in 11 countries....
-
Customer Service Operations Lead
3 days ago
Pasig, National Capital Region, Philippines Mass Markets Full timeMass Markets OverviewMass Markets is a leading provider of tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers...
-
POS Team Lead
2 days ago
Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full timeAbout the RoleTangent Solutions, Inc. is looking for a Senior Field Technician Leader to join our team. As a key member of our operations department, you will be responsible for leading a team of field technicians and ensuring that all installations, repairs, and maintenance work is completed to the highest standards.Duties and ResponsibilitiesLead a team of...
-
Team Lead
3 days ago
Pasig, National Capital Region, Philippines Fpsinc Full timeCompany OverviewFpsinc is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines. We put culture and employees first, believing that happy, fulfilled teams deliver breakthrough results.We invest in our people and prioritize culture because we...
-
Management Team Lead
16 hours ago
Pasig, National Capital Region, Philippines Sweet Basil Food Trading Inc Full timeJob SummaryWe are looking for a skilled Management Team Lead to join our team at Sweet Basil Food Trading Inc. As a Management Team Lead, you will be responsible for overseeing front-of-house operations, supervising staff, and ensuring exceptional customer service.Key ResponsibilitiesSupervise and train front-of-house staff to meet high standards of quality...
-
Customer Service Director
2 days ago
Pasig, National Capital Region, Philippines Go-Get Data Consultancy Full timeAbout the JobWe are looking for a highly skilled Customer Service Director to lead our customer support team at Go-Get Data Consultancy.The ideal candidate will have extensive experience in customer-facing roles, with a strong understanding of business operations and customer support principles.ResponsibilitiesDevelop and implement customer service...
-
Janitorial Team Lead
3 weeks ago
Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full timeJanitorial Team Lead Job DescriptionWe are looking to hire an efficient Janitorial Team Lead to supervise the work activities performed by our janitorial staff. The janitorial team lead responsibilities include scheduling staff shifts, monitoring staff attendance, reporting absences, and conducting staff performance reviews. You should also be able to make...
-
Customer Service Associate
3 weeks ago
Pasig, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeJob Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...
-
Supply Chain Team Lead
5 days ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full timeAbout the JobWe are seeking a Supply Chain Team Lead to join our team at WHR Global Consulting. As a Supply Chain Team Lead, you will be responsible for providing guidance and leadership to team leaders and members to achieve both customer and business outcomes through effective communication, problem solving, and efficient process execution.The successful...
-
Customer Service and Technical Support Specialist
16 hours ago
Pasig, National Capital Region, Philippines Globaltech Field Service Solutions Inc. Full timeJob DescriptionProvide Customer Service/Technical Support to clientsRespond to client emails and reported issues in a timely mannerGather, analyze, and evaluate customer complaints to ensure efficient resolutionThe ideal candidate will possess a graduate degree in Computer Science or a related field, with at least one year of relevant work experience....
-
Customer Service Representative
5 days ago
Pasig, National Capital Region, Philippines Santaisabel Full timeAbout SantaisabelSantaisabel is a leading provider of customer service solutions. We are committed to delivering exceptional experiences for our clients and their customers.Job OverviewWe are seeking a highly motivated and experienced Call Center Agent to join our team in Pasig. The successful candidate will be responsible for providing top-notch customer...
-
Customer Support Team Lead
5 days ago
Pasig, National Capital Region, Philippines Peak XV Full timeJob DescriptionYou will serve as the primary point of contact on daily operations for BP (BasePromise) and CE (Certified) customer support team. This includes reviewing staff performance and customer issues to identify areas for improvement.Act as support and backup to the Sales Assisted, Professional Account, and Open Marketplace Customer Support Manager....
-
Customer Service Associate
2 days ago
Pasig, National Capital Region, Philippines Lexie Staffing Full timeLexie Staffing is a leading provider of customer service solutions.We are seeking a Customer Service Associate to join our team.The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.As a Customer Service Associate, you will be responsible for:Providing top-notch customer service via phone, email, and...
-
Customer Service Advocate
4 days ago
Pasig, National Capital Region, Philippines Gratitude Philippines Full timeCompany Overview:Gratitude Philippines is a leading provider of healthcare services, dedicated to delivering exceptional patient care and support.We are seeking a highly motivated and compassionate Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to...
-
Front-Line Team Lead
3 days ago
Pasig, National Capital Region, Philippines Mass Markets Full timeKey ResponsibilitiesLead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling and coaching and developing reports on customer service processes and best practices.Manage metrics, performance criteria, policies, and procedures to improve call center productivity continuously.Drive a culture of accountability,...
-
Customer Service Representatives
4 days ago
Pasig, National Capital Region, Philippines Neks Job Philippines Full timeCompany OverviewNeks Job Philippines is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.We are committed to fostering a positive and productive work environment that encourages growth and development for our team members.