Customer Service Team Lead

4 days ago


Pasig, National Capital Region, Philippines Neksjob Corporation Full time
Job Description

We are seeking an experienced Operations Assistant Manager to join our team at Neksjob Corporation. As a key member of our operations department, you will be responsible for providing exceptional customer service and support to our business and end-consumer customers.

The successful candidate will have advanced knowledge and experience in customer service and operations management, with excellent communication and problem-solving skills. They will also have the ability to work effectively in a team environment and coordinate daily operations, oversee the implementation of short-term activities within the team, and deliver input to policies, processes, and standards.

Key Responsibilities:
  • Providing exceptional customer service and support via phone, online chat, or text.
  • Analyzing and resolving customer issues in a timely manner.
  • Coordinating daily operations and overseeing the implementation of short-term activities within the team.
  • Delivering input to policies, processes, and standards.

What We Offer:

Neksjob Corporation offers a competitive salary and benefits package, including opportunities for professional growth and development.
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