Pricing Support Specialist

5 days ago


Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time
About SAMLEX Global Services

SAMLEX Global Services is a modern logistics group catering to the needs of various industries through a range of specialized services.


We provide comprehensive logistics solutions for industries and trade, covering multiple business segments. Our expertise includes contract logistics, pharmaceutical and healthcare, freight forwarding, military, and project logistics, among others.


As an equal opportunities employer, we strive to create an inclusive work environment that fosters employee success.


Role Description: Sales Coordinator

This Sales Coordinator position supports the Pricing department and internal customers by ensuring seamless communication regarding our services and pricing coordination. Key responsibilities include building relationships with current and potential customers to enhance customer satisfaction.


Key Accountabilities:
  1. Build and maintain relationships with existing clients by providing assistance, information, and guidance; identifying new opportunities; proposing profit and service improvements.
  2. Promote our services by establishing contact and developing relationships with customers.
  3. Engage with potential and existing customers to inform them about our services and promotions.
  4. Distribute approved quotes to customers after obtaining internal Pricing approval.
  5. Compile weekly reports as necessary.
  6. Verify that all customer interactions, including calls, visits, and complaints, are recorded with timely resolution and valid root causes.
Essential Requirements

To succeed in this role, you must possess:

  • A bachelor's degree in marketing or a related field.
  • Previous experience in Freight Forwarding/Logistics Customer Servicing.
  • Strong written and verbal English skills.
  • 1-2 years of work experience in Sales or Customer Servicing.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • The ability to work effectively in a dynamic environment.


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