Content Experience Specialist
7 days ago
Hogarth is the global content experience company, partnering with top brands worldwide.
The Role:We are seeking a skilled Senior Account Manager to join our team. As a Senior Account Manager or Account Manager, you will be responsible for client relationships, managing teams, building relationships with stakeholders, and delivering against budgets and workflows. You will possess excellent organizational skills and accept accountability to ensure campaigns go out on time and within budget. Your role will involve coordinating with clients, agencies, and internal teams, resolving problems quickly, and communicating effectively.
Key Responsibilities:- Coordinate with Clients (primary for East Cluster including Philippines, Vietnam, and Cambodia; secondary to other Clusters with spare capacity), agencies, and internal teams.
- Work on adaptation campaign works, including coordination between Client/agency and Business Affairs team for ASC censorship for the Philippines.
- Strive for better client and stakeholder relations.
- Work closely with Group Account Director on P&L, forecast, and budgeting.
- Handle all aspects of client campaigns from planning through to delivery.
- Manage and monitor timelines and deadlines, set realistic client expectations, proactively chase and interrogate delays.
- Escalate issues to the East Cluster Team (Group Account Director and Senior Account Manager).
- Demonstrate a clear understanding of brand.
- Distribute contact reports and agendas.
- At least 4+ years in an advertising/production environment, including ASC clearance, will be considered for Senior Account Manager; with fewer years of experience, will be considered as Account Manager.
- Exposure in print projects (OOH, KVs, ATL), Digital (social media & web), and Production (shoots, commercials, videos).
- Sound technical understanding of client requirements.
- Prioritization, time management, and attention to detail.
- Focusing on continuous improvement, delivering excellent quality, and high levels of customer service.
- Resilience and ability to work under pressure.
- Excellent negotiation and problem-solving skills.
- Strong interpersonal skills.
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