Career Opportunities in Customer Service

3 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time
Job Description

At Neksjob Philippines, we are seeking a skilled BPO Specialist to join our team. As a key member of our customer service team, you will be responsible for responding to incoming calls, answering questions, and resolving customer complaints in a professional and timely manner.


Key Responsibilities
  1. Respond to customer inquiries and resolve issues in a professional and courteous manner.
  2. Provide accurate and timely information to customers regarding products and services.
  3. Escalate complex issues to senior representatives or supervisors as needed.

Requirements
  • Education: High School Graduate (or equivalent)
  • Experience: At least 1 year of Call Center experience, with a focus on international and voice accounts.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Why Work with Us?
  • Competitive Salary and performance-based bonuses.
  • Career Advancement Opportunities within the company.
  • Comprehensive Healthcare Benefits for all employees.


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