Key Role Player
8 hours ago
Job Description: We are seeking an experienced and highly motivated individual to join our team as a Host Activations Specialist. As a crucial member of our staff, you will play a vital role in supporting PadSplit hosts or property owners to list their homes on our marketplace.
This position is directly responsible for setting up units through the verification and activation process, ensuring every requirement is met so listings can go live smoothly. This role will directly contribute to PadSplit's mission of expanding affordable housing by helping hosts get their properties activated quickly and confidently.
Responsibilities:- Manage the property onboarding checklist to ensure all key milestones are completed on time.
- Collaborate with Account Executives and Customer Success Managers to resolve listing issues such as missing details or incorrect pricing.
- Meet or exceed internal targets for property activation speed and quality.
- Verify that each listing meets PadSplit's property quality standards before going live.
- Confirm all activation requirements are complete, including host lease documents, host training link, Salesforce commission tracker, and accurate listing details.
- Support the overall property activation process to ensure a smooth and timely go-live.
- Stay highly responsive to communicate updates, resolve issues quickly, and coordinate with internal teams.
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