Credit Recovery Expert

1 day ago

San Fernando, Central Luzon, Philippines beBeeRetention Full time ₱37,200 - ₱71,400
Job Title: Retention Specialist

A successful candidate will work with customers who have been declined for loans, understanding their concerns and effectively addressing objections to turn potential rejections into successful sales.

The ideal candidate has a strong background in sales, excellent communication skills in English, and expertise in objection handling and negotiation. Additionally, they must be reliable, positive, and empathetic, with a passion for helping customers improve their financial well-being.

Key Responsibilities:
  • Engage in inbound calls with customers who have been declined for loans, understanding their concerns and effectively addressing objections.
  • Pitch and sell credit rebuilding products that align with the customer's financial goals and circumstances.
  • Maintain a positive and empathetic approach to turn potential rejections into successful sales.
  • Provide clear and concise financial education to customers about credit rebuilding strategies and the benefits of the offered products.
  • Ensure customers fully understand the product offerings, terms, and how they can improve their credit score.
  • Offer ongoing support and follow-up to guide customers through their credit rebuilding journey.
About Our Role:

We are seeking a talented professional to join our team as a Retention Specialist. In this role, you will work closely with customers who have been declined for loans, providing them with personalized support and guidance to achieve their financial goals.

Our Requirements:
  • Strong background in sales, with a proven track record of success in meeting targets.
  • Excellent communication and negotiation skills, with the ability to effectively address objections and build trust with customers.
  • Knowledge of credit rebuilding strategies and products, with the ability to provide clear and concise financial education to customers.
  • Positive and empathetic approach, with a passion for helping customers improve their financial well-being.
  • Reliable and trustworthy, with a strong commitment to providing exceptional customer service.
What We Offer:
  • A competitive monthly salary ranging from PHP 31,000 to PHP 36,000.
  • A monthly performance bonus up to PHP 35,000.
  • A total compensation package of up to PHP 71,000 per month (base + bonus).
  • Internet reimbursement up to PHP 2,000 per month.
  • Annual paid company outings.
  • Paid time off up to 8 calendar days per year.

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