Administrative Associate in Healthcare BPO

4 days ago


Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time

About ISTA Solutions:

As an outsourcing/offshoring company, ISTA Solutions is dedicated to providing top-notch services to our clients. We take pride in creating a culture that prioritizes employee satisfaction, work-life balance, and long-term success.

Job Summary:

We are seeking an experienced Back-Office Associate to join our team. As a member of our team, you will have the opportunity to work with highly skilled professionals and contribute to our mission.

Key Responsibilities:

  • Review providers' notes and maintain accurate records of interactions, transactions, feedback, etc.
  • Send reminders via email and SMS.
  • Making outbound calls to insurance companies to follow-up on client status.

Requirements:

  • At least 6 months of BPO experience.
  • Good verbal and written English communication skills.
  • A willingness to work onsite in Shaw Blvd, Mandaluyong, and amenable working night shifts.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for continuous learning and innovation.
  • An all-inclusive environment where everyone thrives.

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