Administrative Associate in Healthcare BPO
4 days ago
About ISTA Solutions:
As an outsourcing/offshoring company, ISTA Solutions is dedicated to providing top-notch services to our clients. We take pride in creating a culture that prioritizes employee satisfaction, work-life balance, and long-term success.
Job Summary:
We are seeking an experienced Back-Office Associate to join our team. As a member of our team, you will have the opportunity to work with highly skilled professionals and contribute to our mission.
Key Responsibilities:
- Review providers' notes and maintain accurate records of interactions, transactions, feedback, etc.
- Send reminders via email and SMS.
- Making outbound calls to insurance companies to follow-up on client status.
Requirements:
- At least 6 months of BPO experience.
- Good verbal and written English communication skills.
- A willingness to work onsite in Shaw Blvd, Mandaluyong, and amenable working night shifts.
Benefits:
- Competitive salary and benefits package.
- Opportunities for continuous learning and innovation.
- An all-inclusive environment where everyone thrives.
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