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Information Architect

1 week ago

Mandaluyong City, National Capital Region, Philippines Metacom Careers Full time

We are seeking a highly motivated Content Strategist to join our team at Metacom Careers. As a Content Strategist, you will play a critical role in developing and maintaining our knowledge management processes and systems.

About the Role:

You will work closely with subject matter experts to develop high-quality content and ensure that our knowledge articles and documentation are accurate and up-to-date.

  • Work with Subject Matter Experts (SMEs) to develop high-quality content.
  • Perform regular audits and updates of the knowledge base.

Key Responsibilities:

  • Ensure knowledge articles & documentation are accurate and up-to-date.
  • Manage knowledge management tools (e.g., ServiceNow, SharePoint, Confluence).

Requirements:

  • Bachelor's degree in Information Management, IT, Business Admin, or related field
  • 3-5 years of experience in knowledge management or a similar role
  • Experience with knowledge management tools (e.g., ServiceNow, SharePoint, Confluence)
  • Strong organizational & project management skills
  • Ability to train and engage stakeholders at all levels