Site Reliability Engineering Manager

5 days ago


Manila, National Capital Region, Philippines Zendesk Full time

Zendesk is looking for a Site Reliability Engineering Manager to lead our site reliability engineering team. As a senior leader, you will be responsible for developing and maintaining monitoring tools and alerting systems, collaborating with cross-functional teams to identify and implement standard methodologies for infrastructure and application reliability, and analyzing and troubleshooting complex issues across distributed systems.

Main Responsibilities:
  • Lead and manage site reliability engineering team
  • Develop and maintain monitoring tools and alerting systems
  • Collaborate with various teams to identify and successfully implement standard methodologies for infrastructure and application reliability
  • Analyze and troubleshoot complex issues across distributed systems
Key Qualifications:
  • Proven experience in leading and managing site reliability engineering teams
  • Strong knowledge of networking and cloud-native software design
  • Ability to clearly communicate technical and non-technical requirements to colleagues
  • Collaborative approach with a desire to lead, partner, and work across engineering organization


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