Delivering Exceptional Client Experiences

2 days ago

Davao City, Davao, Philippines beBeeEnterprise Full time ₱800,000 - ₱1,300,000
Client Success Specialist Enterprise Accounts

Join a team that fosters innovation and excellence in client success. We are seeking a Client Success Specialist to join our Enterprise Client Success team.

This role will work closely with our Enterprise Client Success Manager to ensure consistent high-quality attention is provided to our full enterprise portfolio, strengthening relationships and driving retention.

The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional client experience while also providing strong support and partnership to our internal team.

  • Manage daily communications, responding quickly to client requests, questions, and needs.
  • Partner with our Client Support and Operations teams to drive corrective actions for our enterprise clients.
  • Utilize project management platforms to manage client interactions and track updates.
  • Capture client feedback and communicate requests to all relevant cross-departmental stakeholders.

As a member of our Client Success team, you may be asked to jump into special projects that come across our plate.

We are a place where individuals from diverse backgrounds are celebrated. Our company will always be committed to fostering an environment of diversity, equity, inclusion, and belonging.

Job Requirements:

  • Fluency in English, both verbal and written.
  • Ability to consistently work in the Mountain Standard Time Zone (USA).
  • Consistent access to high speed internet and reliable equipment.
  • 2+ years of client-facing or account support experience.
  • Strong problem solving and communication skills.
  • Ability to multitask and manage priorities in a fast-paced environment.

Benefits:

  • A culture that supports and celebrates a healthy work life balance for everyone.
  • 6 sick days per year.
  • 20 days of PTO annually.

How to Apply:

Instructions on how to apply will be provided during the interview process.

  • Delivering Exceptional Guest Experiences

    2 days ago

    Davao City, Davao, Philippines beBeeGuestExperience Full time ₱630,000 - ₱830,000

    Job OverviewA Guest Experience Manager is responsible for creating a lasting impression of the company. The goal is to make guests feel at home in a new place.The manager oversees guest communications, providing support via phone, SMS, WhatsApp, chat, and email to deliver exceptional service during each shift.

  • Delivering Exceptional Customer Experiences

    2 days ago

    Davao City, Davao, Philippines beBeeCustomerSupport Full time ₱800,000 - ₱1,100,000

    Customer Support Representative WantedWe are seeking an experienced customer support representative to join our team. As a customer support representative, you will be responsible for providing top-notch support to our customers via chat, email, or phone.Key Responsibilities:Respond to customer inquiries in a professional and friendly mannerHandle product...

  • Delivering Excellent Customer Experience

    1 week ago

    Davao City, Davao, Philippines beBeeCustomerService Full time ₱290,000 - ₱460,000

    Customer Service Representative RoleThe primary objective of this role is to deliver exceptional customer service by interacting with customers through various channels and resolving routine issues related to client products or services.This involves clarifying customer requirements, using decision-support tools to provide resolution, listening attentively...

  • Delivering Excellent Customer Experience

    2 days ago

    Davao City, Davao, Philippines beBeecustomerService Full time

    Customer Service Representative is a key role that involves delivering top-notch service to our clients. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing solutions to meet their needs.Key Responsibilities:Respond to customer calls, emails, and chats in a timely and professional mannerResolve customer...

  • Client Experience Specialist

    2 days ago

    Davao City, Davao, Philippines beBeeExperience Full time ₱1,200,000 - ₱1,800,000

    Client Experience SpecialistWe're seeking a skilled Client Experience Specialist to join our team. This role will play a critical part in delivering exceptional customer service and creating lasting relationships with our clients.Create Exceptional First Impressions: Represent our company with warmth and professionalism, making potential clients feel...

  • Exceptional Customer Experience Representative

    2 days ago

    Davao City, Davao, Philippines beBeeCustomerService Full time ₱50,000 - ₱100,000

    Customer Service RoleWe are seeking enthusiastic customer service representatives to support inbound and outbound initiatives for well-known clients. This position requires handling incoming inquiries professionally and efficiently.Key ResponsibilitiesResolve customer issues through effective problem-solving.Accurately document interactions and process...

  • Client Experience Specialist

    2 days ago

    Davao City, Davao, Philippines beBeeCustomer Full time $45,000 - $60,000

    At Michael & Associates, we're pushing the boundaries of what criminal defense can achieve.We've grown from a small firm in Austin, Texas, into one of the largest and most in-demand firms in the state by combining innovative legal strategy with cutting-edge technology to deliver outstanding results for our clients.About the RoleAs a Sales Representative,...

  • Exceptional Customer Experience Specialist

    2 days ago

    Davao City, Davao, Philippines beBeeCustomer Full time ₱9,600 - ₱13,200

    Job OverviewThe primary function of this role is to provide exceptional customer service and support through various channels. This includes phone, email, and chat interactions with customers.Key ResponsibilitiesProcess client orders, refunds, and product exchanges efficientlyOrganize and maintain the order of replacement products to ensure a smooth...

  • Dedicated Client Experience Specialist

    2 days ago

    Davao City, Davao, Philippines beBeeAuthenticity Full time ₱3,500,000 - ₱6,000,000

    About UsWe are a global team united by our desire to connect diverse people with common values and deliver exceptional client experiences worldwide.We employ over a thousand team members across five countries and aim to expand our workforce to 5000 people in the future.

  • Exceptional Customer Experience Leader

    2 days ago

    Davao City, Davao, Philippines beBeeCustomerExperience Full time ₱4,000,000 - ₱6,000,000

    Job TitleAs a Support Services Lead, you will drive the delivery of exceptional customer experiences by leading and inspiring a support team.Key Responsibilities:Lead a support team to deliver excellent customer experiences.Manage escalations, monitor performance, and foster a culture of collaboration.Oversee customer support tickets, ensuring timely...