Technical Service Representative

4 days ago


Davao City, Davao, Philippines Segworke Technologies Corporation Full time

Our goal at Segworke Technologies Corporation is to build lasting relationships with our clients by providing them with personalized service and support.

Job Details

This position requires a dedicated and results-driven Technical Service Representative to ensure seamless interactions with our clients.

A successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong customer-focused attitude.

Responsibilities
  • Respond to client inquiries and provide accurate information and solutions.
  • Address client complaints and resolve issues efficiently while maintaining a high level of professionalism.
  • Document client interactions and feedback to enhance service quality and satisfaction.
Requirements
  • Strong communication and interpersonal skills, with a focus on delivering excellent customer service.
  • Proficiency in using customer support software and basic computer applications.
  • Ability to handle stressful situations, multitask effectively, and work in a fast-paced environment.


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