Senior Management Position

1 week ago

Biñan, Calabarzon, Philippines beBeeManager Full time $120,000 - $150,000
Job Description

This is a senior management position in the revenue operations organization. The EDO Manager will lead a team of App Commercial Desk Specialists across three time zones, supporting high-touch enterprise sales teams and external marketplace vendors.

The Global Business Owner for the App Commercial Desk strategy and vision will oversee day-to-day team activity and performance as a hands-on people manager. They will ensure that the team achieves and exceeds internal KPIs, serves as the point of contact for Enterprise Advocates, Loyalty Advocates, and Marketplace Partners with app questions during the sales cycle, and defines, establishes, measures, and reports on metrics to analyze internal efficiency.

  • Be responsible for the overall business direction of the App Commercial Desk.
  • Oversee the performance of the App Commercial Desk team, ensuring they meet and exceed their targets.
  • Develop and implement strategies to drive business growth and improve customer satisfaction.
  • Identify and mitigate risks to the business, developing contingency plans as necessary.
Requirements

To succeed in this role, you will need:

  • At least 3 years of experience in a supervisory or management role.
  • A Bachelor's degree in Business, Finance, Accounting, Economics, or a related field.
  • High proficiency in Excel, including creating ad-hoc formulas.
  • A working knowledge of sales service desk tools.
  • Quoting/billing/vendor management background in a B2B or B2C setting.
  • Strong interpersonal skills and the ability to work/influence across organizational boundaries.
  • Excellent oral and written communication, interpersonal and analytical skills, and capable of explaining complex concepts.
  • Ability to join video chats daily to support stakeholders, peers, management, customers, and partners.
  • Demonstrated ability to problem solve in complex situations with minimal guidance.
  • Work accountability and a team player mindset.
Preferred Skills

We are looking for candidates with experience in:

  • Atlassian products.
  • SOX Controls or controls environment.
  • Enterprise software industry.
  • Proficiency in using Salesforce or other similar tools.
Benefits & Perks

We offer a wide range of benefits and perks designed to support you, your family, and engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and more. To learn more, visit go.atlassian.com/perksandbenefits

About Us

We're motivated by a common goal: to unleash the potential of every team. Our solutions are designed for all types of work, making it possible for teams to achieve what may seem impossible alone. We believe that the unique contributions of all our team members create our success, and we never discriminate based on race, religion, national origin, gender identity, sexual orientation, age, or marital status. All your information will be kept confidential according to EEO guidelines.

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