Medical Support Specialist

3 days ago


Baguio City, Cordillera, Philippines beBeeMedical Full time ₱450,000 - ₱650,000
Medical Support Specialist

This role will provide exceptional patient service to callers, schedule appointments, verify insurance coverage, and maintain accurate patient records.

  • Greet patients in a professional manner and address their needs promptly
  • Schedule primary care appointments and verify patient insurance coverage
  • Maintain and update patient records accurately
  • Assist with patient portal setup and troubleshooting

Key Responsibilities:

  • Respond to patient inquiries regarding test results, referrals, and follow-up instructions
  • Collaborate with clinical staff to ensure smooth patient flow and timely care delivery

Requirements:

  • 2+ years of experience in a medical office setting, preferably in family medicine or internal medicine
  • Proficiency in EHR software, including scheduling, documentation, and patient communication features
  • Strong knowledge of primary care visit types, referral processes, and insurance requirements
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment

Skills:

  • Expertise in medical scheduling protocols
  • Proficiency in EHR software
  • Strong knowledge of insurance verification and referral coordination
  • Excellent organizational skills and attention to detail


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