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Operational Excellence Lead

3 weeks ago

Manila, National Capital Region, Philippines ANZ Global Services and Operations (Manila), Inc Full time

ANZ Global Services and Operations (Manila), Inc Overview

We provide banking and financial services, operating across more than 30 markets. Our team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank.

Job Summary

This role requires an experienced professional to work closely with cross-functional teams to refine requirements, identify opportunities for continuous improvement, and implement solutions to perform more effective and efficient business operations.

  • Collaborate with Product Owners, Journey Experts, Engineers and Solution Architects to translate business requirements into workable technology outcomes.
  • Assist in the assessment of application security, identity access management and data requirements, where applicable.

What will you bring?

  • Excellent interpersonal, client service, communication, teaming, organizational, and project management skills.
  • Proven track record of working with a senior stakeholder population on requirements and business process definition, Software Development/Systems Integration and Application Support.