Sales Operations Manager
1 day ago
About the Role
We are seeking an experienced Marketing Officer to join our team at SUMISHO MOTOR FINANCE CORPORATION. This is a unique opportunity to drive sales operations and business development, working closely with dealers and internal stakeholders.
Key Responsibilities
- Develop annual sales plans, aligning marketing initiatives with business objectives to achieve target approval and booking ratios.
- Act as alternate Field Office Head, providing leadership and guidance to the branch team.
- Achieve volume targets through strategic identification and implementation of ideal approval and booking ratios.
- Lead the execution of sales and marketing activities, monitoring progress and submitting timely reports.
- Maintain strong relationships with dealers, communicating effectively to ensure target achievement.
- Conduct regular shop visits to assess dealer performance and provide support.
- Train and educate Dealers and SSAs on SMF policies, processes, and application procedures.
- Manage escalated issues and complaints, collaborating with other departments for resolution.
Development Opportunities
- Supervise and develop AA in the assigned branch, fostering a culture of excellence and growth.
- Monitor and evaluate SSAs' performance, implementing improvements to enhance service levels.
- Create opportunities for career advancement and succession planning within the team.
Risk Management
- Ensure adherence to Sumisho policies, promoting a culture of compliance within the branch.
- Oversee loan document completion, ensuring accurate and timely submission.
- Identify and mitigate potential risks affecting daily operations or the company.
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