Sales Operations Manager

1 day ago


Calamba, Calabarzon, Philippines SUMISHO MOTOR FINANCE CORPORATION Full time

About the Role

We are seeking an experienced Marketing Officer to join our team at SUMISHO MOTOR FINANCE CORPORATION. This is a unique opportunity to drive sales operations and business development, working closely with dealers and internal stakeholders.

Key Responsibilities

  1. Develop annual sales plans, aligning marketing initiatives with business objectives to achieve target approval and booking ratios.
  2. Act as alternate Field Office Head, providing leadership and guidance to the branch team.
  3. Achieve volume targets through strategic identification and implementation of ideal approval and booking ratios.
  4. Lead the execution of sales and marketing activities, monitoring progress and submitting timely reports.
  5. Maintain strong relationships with dealers, communicating effectively to ensure target achievement.
  6. Conduct regular shop visits to assess dealer performance and provide support.
  7. Train and educate Dealers and SSAs on SMF policies, processes, and application procedures.
  8. Manage escalated issues and complaints, collaborating with other departments for resolution.

Development Opportunities

  1. Supervise and develop AA in the assigned branch, fostering a culture of excellence and growth.
  2. Monitor and evaluate SSAs' performance, implementing improvements to enhance service levels.
  3. Create opportunities for career advancement and succession planning within the team.

Risk Management

  1. Ensure adherence to Sumisho policies, promoting a culture of compliance within the branch.
  2. Oversee loan document completion, ensuring accurate and timely submission.
  3. Identify and mitigate potential risks affecting daily operations or the company.


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