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Application Performance Engineer

2 weeks ago

Taguig, National Capital Region, Philippines DXC Technology Inc. Full time

About the Role:

We are seeking a highly skilled Dynatrace Support Engineer-Consultant to join our team at DXC Technology Inc. The successful candidate will possess strong troubleshooting skills, a deep understanding of performance monitoring tools, and excellent customer service abilities.

In this role, you will be responsible for providing technical support and expertise in the deployment, configuration, and maintenance of Dynatrace solutions. This includes ensuring optimal performance and reliability of Dynatrace installations and resolving any issues that arise.

Responsibilities:

  1. Provide technical support and expertise in the deployment, configuration, and maintenance of Dynatrace solutions.
  2. Ensure optimal performance and reliability of Dynatrace installations.
  3. Responsible for resolving any issues that arise.

Requirements:

  1. Education:
    • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  2. Experience:
    • Proven experience in supporting and managing Dynatrace solutions.
    • Strong background in application performance monitoring and troubleshooting.
    • Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes) is a plus.
  3. Skills:
    • Proficiency in Dynatrace configuration and administration.
    • Excellent analytical and problem-solving skills.
    • Strong communication and customer service skills.
    • Familiarity with scripting languages (e.g., Python, Shell scripting) is advantageous.
    • Understanding of IT infrastructure, networking, and application development processes.