
Legal Administrator
1 day ago
This is a highly organized and empathetic role that serves as the first point of contact for prospective clients. The ideal candidate will be responsible for managing the intake process from initial inquiry to case assignment, ensuring a seamless and professional experience for every client.
About the Role- We are seeking an individual with excellent interpersonal and communication skills, who thrives in a client-facing environment and possesses a background in legal or administrative support.
- The ideal candidate should be detail-oriented, tech-savvy, and capable of maintaining confidentiality while managing multiple client interactions in a remote setting.
- Serve as the primary point of contact for potential new client inquiries via phone, email, and online platforms.
- Conduct thorough intake interviews via telephone to gather critical information regarding potential legal matters.
- Prepare written detailed summaries of intake interviews.
- Follow up with potential new clients regarding any documents requested for review.
- Assess initial eligibility and legal matter suitability in coordination with supervising attorneys.
- Bachelor's degree or equivalent experience in a legal, administrative, or client service role.
- 2+ years of experience in a legal support or client intake-related position, preferably in a law firm or legal department.
- Strong oral and written communication skills in English.
- Familiarity with U.S. legal terminology and procedures.
- Proficient in using legal practice management and CRM software.
- Remote work environment with minimal supervision.
- Ability to work together as a team with attorneys, paralegals, and other staff.
- Comprehensive training and onboarding program.
- Ongoing professional development opportunities.
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