BPO Technical Support Agent

2 weeks ago


Taguig, National Capital Region, Philippines Private Advertiser Full time

About Us

Private Advertiser is a leading provider of innovative solutions and services. We are committed to delivering exceptional value to our clients through our expert teams and cutting-edge technology.

Job Description

This role is ideal for an experienced BPO Technical Support Agent looking to take their career to the next level. You will be responsible for providing technical support to our clients via various communication channels. If you have a passion for delivering exceptional customer service and resolving complex technical issues, we encourage you to apply.

Key Responsibilities

  • To handle technical queries and concerns via phone, email, or chat.
  • To troubleshoot and resolve technical issues efficiently and effectively.
  • To provide timely and accurate responses to client inquiries.
  • To work closely with internal teams to ensure seamless service delivery.

Requirements

  • A minimum of 2 years of experience in a BPO setting.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Benefits

  • A competitive salary range of 30K - 35K.
  • An opportunity to work with a reputable company.
  • Professional growth and development opportunities.


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