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Pioneer Healthcare Customer Service Opportunity

2 weeks ago

Pasay, National Capital Region, Philippines EXL Service Philippines Full time
Job Details:
Healthcare Account Representative

We are seeking a highly skilled and experienced Healthcare Account Representative to join our team at EXL Service Philippines.

The ideal candidate will have a strong background in healthcare-related roles, excellent communication skills, and the ability to work effectively in a fast-paced environment.

The Healthcare Account Representative will be responsible for answering calls and inquiries from customers, providing information and assistance on our client's products and services, and delivering exceptional customer service experiences.

This is an exciting opportunity for a motivated and results-driven individual to join our team and contribute to the success of our business.

Responsibilities:
  1. Answer customer calls and inquiries in a timely and professional manner.
  2. Provide accurate and helpful information to customers about our client's products and services.
  3. Utilize strong communication skills to resolve customer complaints and issues.
Requirements:
  1. Bachelor's degree in a healthcare-related field or equivalent experience.
  2. At least 1 year of experience in a customer-facing role, preferably in the BPO industry.
  3. Excellent English communication skills, both written and verbal.
Benefits:
  • A competitive compensation package with incentives for performance and retention.
  • Meal allowances and other benefits.