Technical Solutions Architect

23 hours ago


Manila, National Capital Region, Philippines KMC Solutions Full time

We're looking for a Consulting Services Manager to join our team at KMC Solutions. As a Senior Solution Consultant, you'll lead Talkdesk Strategic implementations with new and existing customers, gathering and documenting requirements, designing prototypes, configuring and integrating systems, building user acceptance testing guides, conducting thorough testing, and delivering comprehensive training programs.

In this role, you'll have the opportunity to develop your skills in project management, process improvement, and solution implementation. Our ideal candidate will have a strong understanding of integration using Talkdesk Applications and APIs, as well as experience working with 3rd party CRM systems.

You'll need to possess excellent communication skills, the ability to communicate technical concepts to diverse audiences, and a passion for problem-solving. A client-focused approach, discretion, and sensitivity when interacting with clients are also essential qualities for success in this position.

  • Mature demeanor and positive attitude
  • Strong organizational skills


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