Operational Team Leader

2 days ago

Las Piñas, National Capital Region, Philippines beBeeLeadership Full time ₱4,000,000 - ₱8,000,000

About HelloConnect

We are a subsidiary of HelloFresh, established to address challenges in customer care.

Leveraging our experience, we provide hyper-focused solutions for high-growth companies.

Our mission is to serve businesses with scale, cost savings, and service level improvements.

Job Description

You will lead a team by overseeing performance, providing guidance and feedback, and ensuring individual goals are met.

This includes coordinating tasks, fostering teamwork, conducting regular touch base meetings and one-on-one coaching sessions.

You'll also ensure deadlines are met, monitor project progress, and implement strategies to address challenges.

Collaborate with other departments to align team efforts with organizational goals.

Key Responsibilities:
  • Oversee team members' work, provide guidance and support, and ensure they meet performance goals.
  • Coordinate tasks and ensure the team works together to achieve objectives.
  • Conduct touch base meetings and 1:1 coaching sessions to track progress and identify development opportunities.
  • Evaluate progress and develop strategies to overcome obstacles.
  • Collaborate with different departments to ensure projects are aligned with organizational goals.

Why work for us?

We value innovation and use cutting-edge technology to transform customer experiences.

Join a collaborative culture with continuous learning opportunities and contribute to impactful projects that drive business success.

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