IT LAN Administrator

1 month ago


Mandaluyong City, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time
Job Title: Administrator IT LAN Telephony

At Solid Lyndelle Manpower Services Inc., we are seeking a highly skilled and experienced Administrator IT LAN Telephony to join our team. As a key member of our IT department, you will play a critical role in supporting, deploying, and expanding our LAN and telephony strategy.

Key Responsibilities:
  • Manage and monitor the globally installed LAN and telephony base
  • Assist project and acquisition teams with deploying LAN and telephony services and equipment to new and existing locations
  • Provide Tier II and III level support for in-scope Emerson sites' LAN and telephony infrastructure
  • Ensure LAN and telephony equipment, central LAN and telephony tools, and any relevant configurations are properly backed up to allow restoration
  • Prepare and submit root cause analysis reports for severity 1 and 2 incidents
  • Ensure proper escalation of LAN or Tel-related IT Service Desk tickets and retain ownership of tickets until resolution or hand-off to the appropriate support team
  • Create and document LAN and telephony configurations, Bill of Materials, and topologies for new and existing Emerson sites in partnership with Provisioning and Service Engineering
  • Collaborate and provide feedback to the Design Team and Management to develop and improve LAN and telephony solutions and designs
Requirements:
  • Cisco Certified Network Administrator (CCNA) certification or equivalent experience in TCP/IP, layers, switching, basic routing, 802.1x, QoS, Cisco Voice or Collaboration, Digital and SIP Trunks, CUCM, Unity, and Cisco Collaboration Endpoints
  • Microsoft Windows (server/client) and Office basic administration skills
  • Experience working with LAN and VoIP monitoring tools
  • Experience with service desk ticketing systems
  • Experience and background in Microsoft Teams telephony is a plus
Qualifications:
  • Bachelor's Degree
  • Skills Required: Cisco Local Area Network


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