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Insurance Call Center Specialist
3 weeks ago
This role involves working as a call center agent for an insurance company, handling customer inquiries and resolving issues related to claims and policies. The ideal candidate will have excellent communication skills, be able to multitask, and possess a high level of patience and empathy when dealing with customers.
The job requires a minimum of 18 months of BPO experience, with a focus on customer-facing roles. Candidates should also have completed at least one year of college studies. A strong understanding of customer service principles and practices is essential for success in this position.
In addition to meeting these requirements, the successful candidate will demonstrate a willingness to learn and adapt quickly to new situations. They should be able to work effectively in a fast-paced environment and maintain a positive attitude under pressure.
The salary package for this role includes a competitive hourly rate, plus benefits and bonuses. This opportunity offers the chance to work in a dynamic and supportive team environment, with opportunities for growth and professional development.