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Customer Service Job Opening in Healthcare

2 weeks ago


Pasay, National Capital Region, Philippines EXL Service Philippines Full time

About Us

We are EXL Service Philippines, a leading provider of business process management and outsourcing services. Our mission is to deliver high-quality services that meet our clients' needs, while providing a great experience for our customers.

Job Requirements

We are seeking a skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for:

  • Answering customer calls and inquiries in accordance with standard policies and procedures.
  • Interacting with customers to provide them with the necessary information and support.
  • Providing excellent customer service by focusing on delivering a great experience.

Skills and Qualifications

To succeed in this role, you will need:

  • Completed 2 years in College (with no back subjects).
  • At least 1 year experience in International Voice Account.
  • Good English communication skills.
  • Strong customer orientation skills.

Benefits

As a valued member of our team, you will enjoy:

  • Competitive Compensation Package with Retention Program Incentives and Performance Incentives.
  • In-house training.
  • DAY 1 HMO Coverage.
  • Dental coverage for employees.
  • Personal development programs.
  • Meal and other allowances.