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Salesforce Expert Consultant

2 weeks ago

Taguig, National Capital Region, Philippines Gratitude Philippines Full time

Gratitude Philippines is seeking a Senior Salesforce Administrator to deliver top-notch implementation, customization, configuration, and training services to our Salesforce customer base. This role requires a key member who can collaborate with our customers to provide them with a competitive advantage and business value through Cloud technology.

Key Responsibilities:
  • Requirements Gathering: Participate in requirements gathering with clients, analyze and review business functional and technical requirements.
  • Salesforce Configuration: Work with clients to understand their business processes and strategies as it relates to Salesforce.com, design, configure, and deploy Salesforce to customers and customize modules to their specific business needs independently or with a team.
  • Project Delivery: Reliably deliver Salesforce Administration solutions to clients, with minimal oversight, produce estimates at a component level, discover, document, and analyze key processes, build reports and dashboards, as needed, to gauge project success.
  • Training and Knowledge-Sharing: Provide training on new customizations or new implementations to customers, participate in knowledge-sharing activities, and train junior teammates.
Required Qualifications:
  • Salesforce Experience: 5+ years of Salesforce Administration experience.
  • Salesforce Skills: Salesforce clouds: Sales and Experience Cloud, technical proficiency in configuration & customization knowledge; integration proficiency; Apex/Visualforce proficiency, LWCs, Flows, role and field-based security, deployment best practices, business support – creative problem-solving skills; documentation; requirement gathering, and project support and leadership – adept at planning and understanding the project life cycle, able to take leadership and work as an extension of the PM, good communication skills with the project team and client.
  • Methodologies and Tools: Agile methodology, effective English communication, confidence in direct interaction with onshore, strong analytical and planning skills, ability to work independently and as part of a team.