Debt Resolution Specialist

2 days ago

Las Piñas, National Capital Region, Philippines Mach Union Laboratories, Inc. Full time
Job Overview

Mach Union Laboratories, Inc. seeks a skilled Credit and Collection Officer to join our team.

Key Responsibilities:
  • Proactively contact customers to collect overdue payments, ensuring timely resolution of billing issues.
  • Monitor and analyze accounts receivable balances to minimize delinquency, implementing effective strategies to recover outstanding amounts.
  • Capture detailed records of discussions and send follow-up communications as required, maintaining open lines of communication with customers.
  • Collaborate with stakeholders to escalate high-quality dispute information, ensuring prompt resolution and minimizing financial losses.
Qualifications and Requirements:
  • A Criminology Graduate or equivalent qualification is advantageous, but not essential.
  • Candidates should possess relevant experience in collection and invoicing, with a strong understanding of customer payment dynamics.
  • A valid non-professional driver's license, enabling the ability to drive both motorcycles and four-wheeled vehicles (manual and automatic transmission).

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