Learning Experience Developer
6 days ago
Job Summary:
Asticom Technology Inc is seeking a highly skilled Learning Experience Developer to join our team. As a Learning Experience Developer, you will be responsible for designing, developing, and delivering training programs that cater to the diverse needs of our employees.
About Us:
Asticom Technology Inc is a leading technology company that provides innovative solutions to businesses around the world. Our mission is to empower individuals and organizations through education and training.
Key Responsibilities:
- Develop and deliver training programs that focus on process knowledge, customer service skills, and compliance.
- Conduct needs assessments to identify training gaps and recommend appropriate training solutions.
- Create training materials, including manuals, presentations, and e-learning modules, to support various learning styles.
- Foster a collaborative environment by working closely with team leaders and management to ensure training aligns with business objectives and operational needs.
- Maintain accurate records of training activities and employee progress.
Requirements:
- Bachelor's degree in any course or a related field.
- Proven experience as a Training Specialist or similar role, preferably in a BPO or customer service environment.
- Strong knowledge of adult learning principles and instructional design methodologies.
- Excellent presentation, facilitation, and communication skills.
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