Learning Experience Developer

6 days ago


Manila, National Capital Region, Philippines Asticom Technology Inc Full time

Job Summary:

Asticom Technology Inc is seeking a highly skilled Learning Experience Developer to join our team. As a Learning Experience Developer, you will be responsible for designing, developing, and delivering training programs that cater to the diverse needs of our employees.

About Us:

Asticom Technology Inc is a leading technology company that provides innovative solutions to businesses around the world. Our mission is to empower individuals and organizations through education and training.

Key Responsibilities:

  1. Develop and deliver training programs that focus on process knowledge, customer service skills, and compliance.
  2. Conduct needs assessments to identify training gaps and recommend appropriate training solutions.
  3. Create training materials, including manuals, presentations, and e-learning modules, to support various learning styles.
  4. Foster a collaborative environment by working closely with team leaders and management to ensure training aligns with business objectives and operational needs.
  5. Maintain accurate records of training activities and employee progress.

Requirements:

  • Bachelor's degree in any course or a related field.
  • Proven experience as a Training Specialist or similar role, preferably in a BPO or customer service environment.
  • Strong knowledge of adult learning principles and instructional design methodologies.
  • Excellent presentation, facilitation, and communication skills.


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