Enterprise Support Specialist

7 days ago


Manila, National Capital Region, Philippines Neksjob Corporation Full time

About Neksjob Corporation

Neksjob Corporation is a prominent player in the industry, renowned for its commitment to innovation and customer satisfaction.

Job Overview:

The Application Support Engineer role involves providing expert-level support for our critical business systems, ensuring seamless operation and optimal performance.

Core Responsibilities:

  • Team Leadership: Take ownership of team initiatives, fostering a culture of accountability and strategic planning.
  • Cross-Functional Collaboration: Partner with multiple teams to drive critical project outcomes and implement cross-team solutions.
  • Issue Resolution: Troubleshoot and resolve complex software and network challenges quickly and efficiently.
  • Process Enhancement: Drive improvements in workflows and system efficiency, offering actionable insights to optimize operations.

Essential Skills:

  • Enterprise Network Operations Expertise
  • In-depth knowledge of network protocols, technologies, and enterprise networking best practices
  • Proven experience in diagnosing and resolving network and software issues
  • Strong understanding of network security principles and best practices
  • Proficiency in network monitoring tools, diagnostic solutions, and cloud-based networking technologies
  • Exceptional analytical skills to interpret network data, logs, and metrics
  • Excellent problem-solving, critical-thinking, and communication abilities


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