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Call Center Professionals

2 weeks ago

Quezon City, National Capital Region, Philippines Neks Job Philippines Full time

Neks Job Philippines Overview

We are a dynamic company that prides itself on providing top-notch customer service solutions. Our team is passionate about helping others and strives to deliver exceptional results.

Job Summary

We are seeking highly skilled customer service agents to join our team. As a customer service agent, you will be responsible for responding to incoming calls from customers, resolving their inquiries and requests, and maintaining accurate records of customer interactions.

Key Responsibilities

  • Responding to customer calls in a timely and professional manner.
  • Resolving customer inquiries and requests efficiently and effectively.
  • Managing customer interactions with a high level of courtesy and respect.
  • Maintaining accurate and up-to-date records of customer interactions.

Requirements

  • A minimum of 1st year College Undergraduate degree.
  • At least 6 months of BPO International Voice Experience.
  • Excellent English communication skills.
  • Exceptional customer service, problem-solving, and multitasking skills.
  • Superb computer skills.
  • Ability to work on site.

Benefits

  • Paid training program to ensure success.
  • Competitive salary plus allowances.