
Virtual Team Manager
2 days ago
This is a client-facing role that requires exceptional leadership skills. As a Retention Lead, you will be responsible for managing client relationships and ensuring their satisfaction with our services.
The ideal candidate will have 1-2 years of experience in a similar role, with a proven track record of team development and coaching. They should also possess strong English communication skills, both written and verbal.
Key Responsibilities:- Manage direct video interactions with international clients
- Coach and develop a high-performing team of virtual assistants
- Shape the future of our software through hands-on testing
- Build lasting partnerships with clients across global markets
- Leadership experience in BPO/customer service environment
- Client-facing account management experience
- Team development and coaching skills
- Strong English communication skills (written and verbal)
- Competitive salary range: Php 38,000 - Php 42,000 a month
- Full training and onboarding support
- Opportunities for career growth and development
- Fully remote position with required home office setup
- Work-from-home flexibility
The successful candidate will be proactive, solutions-oriented, and passionate about developing others. If this sounds like you, we encourage you to apply for this exciting opportunity.
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