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Customer Service Representative with Proficiency

1 week ago

Davao City, Davao, Philippines Neks Job Philippines Full time

Overview:

Neks Job Philippines is a leading organization in the industry, committed to delivering exceptional customer experiences.

Job Summary:

We are seeking a highly skilled Call Center Agent with experience to join our team. As a Frontline Support Agent, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our products or services.

Responsibilities:

  • Respond to incoming calls from customers
  • Answer questions and inquiries
  • Troubleshoot problems
  • Provide information and handle complaints

Requirements:

  • High School Graduate with diploma/certificate
  • At least 1 year Call Center Experience
  • Not enrolled as a student
  • Willing to work full time and in shifting schedule
  • Average to excellent English communication skills
  • Computer literate and with good web navigation skills

Benefits:

  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company