Client Technology Advocate
5 days ago
CWTSatoTravel seeks a skilled Client Technology Advocate to provide level 2 technical support for applications and infrastructure services. The successful candidate will troubleshoot and resolve complex technical issues, interact with clients, and coordinate with multiple teams.
Main Responsibilities
- This role requires Sabre and Amadeus skills.
- OBT knowledge is also necessary.
- The successful candidate will provide timely responses to complex client technical issues that have been escalated from level 1 support.
- They will manage client inquiries, document incidents via online case management tools, and accurately record time for client billing.
- Researching and troubleshooting to diagnose root causes and resolve issues quickly and effectively are key responsibilities.
- The candidate will perform testing to ensure solutions were successful.
- Consistently responding to client inquiries within SLA targets is crucial.
- Supporting special projects related to or impacting assigned online products/tools is also an essential part of this role.
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Customer Success Advocate
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Enterprise Customer Advocate
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Client Technology Representative II
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Taguig, National Capital Region, Philippines CWTSatoTravel Full timeJoin to apply for the Client Technology Representative II role at CWTSatoTravel2 weeks ago Be among the first 25 applicantsJob Description - Client Technology Representative II (25000013)Purpose Of The RoleWith limited supervision, provides Level 2 technical support for applications and infrastructure services for CWT clients. Troubleshoots and resolves more...
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Client Finance/Accounting Support
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Technology Director
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Technology Alignment Specialist
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Technology Architecture Specialist
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Enterprise Technology Consultant
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Chief Technology Strategist
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Healthcare Technology Specialist
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SAP WM Implementation Lead
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Technology Management Lead
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Technology Positions
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Enterprise Technology Strategist
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Technology Support Professional
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Specialist, Client Solutions
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Cloud Technology Professional
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Client Relationship Manager
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