Operational Risk Management Expert

6 days ago


Taguig, National Capital Region, Philippines American Express Full time

The role of the Senior Analyst, Operational Risk Management is to lead the way in risk governance and ensure effective operational risk management programs are implemented throughout the organization.

This position involves collaboration with multiple partners across various business units, functional areas, and geographies to identify and mitigate risks.

  • Inventory and facilitate ORM framework policy updates (event and issue management, control framework, PRSA, etc.)
  • Maintain the ORM policy, standard, and procedure hierarchy
  • Review sub-pillar policies requiring Operational Risk Management Committee (ORMC) approval
  • Stay abreast of regulatory changes and industry best practices, and identify opportunities to monitor, evaluate and integrate regulatory changes into OR framework & trainings

Minimum Qualifications:

  • Bachelor's Degree in Accounting, Information Technology Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • 2+ years of experience in operational risk management (e.g., within Risk and/or Audit function) and understands critical operational risk management lifecycle activities.
  • Experience in at least one of the following:
    • Creating and/or maintaining operational risk frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards;
    • Establishing and communicating the enterprise's operational risk appetite statements and key risk indicators;
    • Overseeing the adoption and consistent application of an operational risk management framework;
    • Performing evaluations of operational risk governance framework's effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements
  • Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings
  • Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
  • Excellent qualitative analytical skills
  • Project management skills
  • Excellent communication and interpersonal skills
  • Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards

American Express offers a fantastic working environment. High performance is rewarded with target driven incentives.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.



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