Order Processing Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱24,000 - ₱44,000

This role involves processing repeat orders for existing clients using Xero and supplier websites, calculating pricing using established markup matrices based on order quantities, liaising with clients regarding quotes and order specifications, coordinating with graphic design teams for mockups and visual presentations, placing orders with suppliers through provided online portals, managing order documentation through Google Docs systems, creating and sending invoices to clients, recommending appropriate embellishment techniques based on client needs, tracking and processing orders through internal systems for embroidery and screen printing departments, communicating with office teams via video link for questions and guidance.

Job Summary

The Sales Administrator is a key role within the organization, responsible for handling existing customer accounts and repeat orders. This position requires strong attention to detail and ability to follow established processes, as well as excellent written and verbal communication skills in English.

Key Responsibilities
  • Process repeat orders for existing clients using Xero and supplier websites.
  • Calculate pricing using established markup matrices based on order quantities.
  • Liaise with clients regarding quotes and order specifications.
  • Coordinate with graphic design teams for mockups and visual presentations.
  • Place orders with suppliers through provided online portals.
  • Manage order documentation through Google Docs systems.
  • Create and send invoices to clients.
  • Recommend appropriate embellishment techniques based on client needs.
  • Track and process orders through internal systems for embroidery and screen printing departments.
  • Communicate with office teams via video link for questions and guidance.
Requirements
  • 3-5 years of administrative or customer service experience.
  • Strong attention to detail and ability to follow established processes.
  • Excellent written and verbal communication skills in English.
  • Proficiency with Xero accounting software.
  • Experience with Google Workspace (particularly Google Docs).
  • Ability to work independently while maintaining clear communication with the team.
  • Strong organizational skills and ability to manage multiple orders simultaneously.
  • Basic understanding of pricing and markup calculations.
Benefits

This is a remote position with a flexible schedule. The ideal candidate will have strong organizational skills and be able to work independently while maintaining clear communication with the team.

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