Hotel Operations Director

4 days ago


LapuLapu City, Central Visayas, Philippines Filinvest Development Corporation Full time
Job Overview

As a seasoned Restaurant Manager, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences in our prestigious Crimson Resort & Spa Mactan. Reporting directly to the F&B Director, you will play a crucial role in achieving sales, profitability, and service excellence goals.

Key Responsibilities:
  • Develop and implement marketing strategies to enhance brand awareness and drive sales.
  • Lead a high-performing team of hospitality professionals, providing guidance, coaching, and development opportunities.
  • Collaborate with cross-functional teams to achieve seamless operations, ensuring guest satisfaction and loyalty.
  • Conduct regular employee meetings, counseling sessions, and performance evaluations to maintain a positive work environment.
  • Monitor and control costs, inventory, and purchasing to optimize profitability.
  • Plan, develop, and execute promotional events, menus, and entertainment concepts to attract repeat business.
  • Analyze sales trends, competitor data, and customer feedback to inform strategic decisions.
  • Implement service guidelines, quality standards, and food preparation protocols to ensure consistency and excellence.

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